Case Study · N-Able Worcester
Microsoft 365 & IT support
Microsoft 365 deployment, email migration and ongoing IT support for a therapeutic alternative-provision team handling personal student data — with secure file sharing through OneDrive and Teams.
- Alternative education
- Therapeutic learning provision
- Microsoft 365
- Secure migration
- IT support
The challenge
N-Able Worcester is a therapeutic learning provision tutoring students towards GCSE Maths and English. Holding personal student details, the team needed a secure system and a safe shared-file setup for staff — delivered by a partner who understood that an alternative provision runs very differently from a school, could work patiently with a non-technical team, and was local enough to support them when needed.
The solution
- Microsoft 365 deployment, with Office applications set up on user machines
- Email migration from an IMAP server to Exchange 365 — including historic email
- Microsoft Teams setup, licence management and guest user support
- Users set up on a company directory, with file storage moved from Google Drive to OneDrive
- Ongoing IT support
The outcomes
- A secure, cloud-based system for a team handling personal student data
- Safe, shared file access for staff through OneDrive and Teams
- A simple setup a non-technical team can use day to day
“From the first contact made, we feel you have really listened and understood our needs and supplied a simple solution.”
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